On another board, there is currently a conversation that is confusing me. I've asked for clarification, but maybe this is a better board for information....
Is the following allowed? An MR member stays enough to receive two certificates, then makes reservations under his spouse's name/MR# and stays enough nights to get two additional certificates. The spouse will not be staying at the hotel. People on the other board are of the opinion that since Marriott hotels will allow one spouse to check in prior to the other spouse getting there, this is an acceptable loophole. Others (myself included) look on this as stealing. If this is acceptable, please let us know so that we can change our staying habits to earn more certs.
It seems unacceptable to me, but there are people on the other board that claim this is an acceptable loophole to the program rules, and that Marriott is okay with this.
Thank you in advance for the information.
No. These people are doing this under two or three different MR#s: the member stays under his number, then his wife's number and finally a child's number. If asked, they claim the other person will be arriving later, but think it's okay because Marriott allows this as a loophole.
I've clarified the original post, as it's easy to see how you interpreted it that way!
Personally, I think it's unethical, if not illegal. I posted this question directly to the Marriott Concierge on the other board, though, via direct mail, and have not heard back, so I'm now actually wondering if this might be acceptable. I kinda thought I'd get a quick "No" email back, but it's been since yesterday and there has been no response. Another poster feels strongly that it is acceptable. Hard to believe, but maybe he's right?
Understandable that this can happen, but people apparently believe it is okay to intentially do this as a strategy to earn extra certs. They call it an allowable loophole. If that's actually the case, I'm feeling like a chump for staying 25 nights for 55k points when I could stay many fewer nights for the equivalent of almost double the points. If it's actually allowable, I may need to change my approach. I cannot believe it's allowable, since the T&Cs say you cannot earn points or credits unless you stay in the room, and nobody else can use your number, but these other people are so sure that's it's an acceptable loophole that I'm thinking maybe I'm just not seeing something here.
Here is the "glitch" -
1. sing into your account
2. make a reservation (as though it was for yourself)
3. the system gives you the opportunity to change the guests name
Consequently the reservation is listed under your platinum number (with all benefits) and is used by that number (the system ignores the name).
If there is a promotion running, it fully counts as a "paid stay"
Hi cjkatl! Thank you for your patience while we looked into this. Just as merb mentioned, we reached out to one of our Rewards specialists who said that the situation in question is indeed not allowed. The definition of a stay, as it applies to both Elite nights and promotional credit, is: A “stay" or "qualifying stay" means all consecutive nights a Rewards Program Member registers and personally pays and stays at any Rewards Program participating hotel, for which the room is billed to the Member. In other words, they have to personally occupy the room, and the name on the room must match the name on the Marriott Rewards account. Does that help to answer your question?
SSSSSHHHHHHHHHHHHHH!!!!!!!!!!!!!!! Merb and Mary can hear you!!!!
I saw that same thread and my only issue with it was the part about some posters stating "Marriott is OK with this." It's one of those issues that has more to do with enforcement than anything. There are ways around the system and misterchk expounded on one of them. But as marybr
states, this is not a "stay" as defined in the T&A. But who will enforce this? The desk person? I think not... The GM? He's not going to PO one of his 50 night a year regulars... And even then, there is a "who cares?" attitude in that "nobody will know" so they let it slip or they don't take time to follow up. Ethically, it is NOT ok and technically, it is a violation of the T&A, so it is stealing. Now, excuse me while I finish filling out my wife's MR card app... and one of each of my dogs...