Claudia immediately made us feel at ease when checking in to the Courtyard Downtown Miami. She went the extra mile to make sure our stay was comfortable and we had every thing we needed for our stay. She offered advice on late night dinner locations and tour information for Miami the next day. She seemed to really enjoy helping us get settled in the hotel and making our stay a memorable event.
Greetings, sandorsg, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.