1 Reply Latest reply: Aug 16, 2013 7:48 AM by laurac RSS

Mario Herrera

wip3 Platinum
Currently Being Moderated

Renaissance Boston Waterfront Hotel

I had to modify a reservation for a recent stay at the  Renaissance Boston waterfront Hotel.  I wanted to send a business colleague and his family in my place (as a recognition opportunity for his service).  Mario Herrera at the front desk was AWESOME!  Mario made sure everything was taken care of for them right down to a little something extra in the room when they arrived.  My associate told me today his two teenage daughters can't wait to go back and spend another night at the Renaissance and they all brag to their friends about the awesome room they had.  Thanks you Mario!!!!!

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Mario Herrera
    laurac Marriott Associate
    Currently Being Moderated

    Greetings, wip3, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    Best,

    Laura & The Marriott Rewards Insiders Team

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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