3 Replies Latest reply: Aug 12, 2013 6:41 PM by hplp2465 RSS

Missing stay credit

hplp2465 Gold
Currently Being Moderated

Good Morning.

 

I've looked around on the site but I can't seem to find the answer. (I'm sure I'm probably overlooking it)

 

I just realized I have a missing stay from January of this year.  Is it too late to get credit for that stay?

 

Thanks in advance.


(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Missing stay credit
    ks77 Gold 23 Reviews
    Currently Being Moderated

    hplp2465,

     

    http://www.marriott.com/suggest/suggest.mi

     

    In the drop down box select Marriott Rewards - Missing Stay

     

    Fill out the necessary info and submit. You should be contacted back in a day or two. Hope this helps.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Missing stay credit
    ravnwyng Platinum 2 Reviews
    Currently Being Moderated

    It is not too late.

     

    Your best course of action is to call Marriott Rewards.   Talk to a rep and let them go into your account and then tell them the hotel and the nights of the stay.  They will contact the hotel and they will confirm the stay and they will credit your account, accordingly.

     

    Nice, simple, and easy.

     

    I hope this helps.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Missing stay credit
    hplp2465 Gold
    Currently Being Moderated

    Thanks everyone!  Lisa an Internet Correspondence Specialist from Marriott Rewards Guest Services answered my questions.

     

    Here is the link she forwarded on to me:  Marriott Rewards Terms and Conditions and under EARNING POINTS #4 answered my question. 

    She further stated you can request credit for up to one year for any missing stays.  So long you still have your receipt.

     

    Thanks again everyone.

    Happy and safe travels.


    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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