2 Replies Latest reply: Jul 22, 2013 11:26 PM by jerrycoin RSS

Alexander, Concierge, Copenhagen

mr.r Gold
Currently Being Moderated

I would like to nominate Alexander, who mans the concierge desk at the Marriott of Copenhagen, for the Spirit to Serve award.   Alexander's professionalism and attitude epitomize high-quality service.   Arriving after an unexpectedly harrowing rail trip from Sweden, our family--including four young children--was exhausted.  Alexander patiently answered questions covering the gamut of hotel amenities, local dining options, and recommended activities.  He patiently reviewed area maps and suggested viable options for our family.   Alexander's recommendations regarding dining and local tour ideas were top-notch.   Likewise, his review of the procedure regarding our included breakfast and suggestion that we arise early to avoid a long line was most appreciated the next morning.    Alexander then went the extra mile to ensure that we were comfortable with transport to the airport and assisted us all the way to the cab.    While serving clients is part of Alexander's job, he approached the task with an enthusiastic and relaxed demeanor.    Alexander certainly contributed most positively to the quality of our stay and he deserves commendation for his truly profession

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Copenhagen, Denmark
  • Re: Alexander, Concierge, Copenhagen
    laurac Marriott Associate
    Currently Being Moderated

    Greetings, mr.r, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    Best,

    Laura & The Marriott Rewards Insiders Team

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Alexander, Concierge, Copenhagen
    jerrycoin Alumni Steward Platinum 60 Reviews
    Currently Being Moderated

    mr.r,

     

    Thanks for bringing Alexander to The MRI attention, "Worldwide"! 

     

    This is truly a great property, close to the train station, and easy access to many Danish points of interest.

     

    Have never had the pleasure to meet Alexander, but will look forward to saying "Hello" on the next trip!

     

    Thank-you for your recommendation on this outstanding Concierge!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...