Here's the story, which I have not have seen before, but it anyone has please excuse the duplication.
My account was hacked into years ago, and I lost my low numbered standing as a result.
This actually happend to me a couple of weeks ago. I noticed an email from Marriott confirming that I had in changed my address to somewhere in San Diego. Well, I live in the Nashville, TN area so it was definitley not my address.
As the lady in the story did, I immediately went online, and changed my password and confirmed my points were still all there, and thankfully they were. I then changed my home address back to the correct address.
I didn't think to call Marriott since computer glitches do happen from time to time, but now that there have been others with the problem, I think I probably should.
Thanks for posting the story.
thanks for the info. My wife's email got hijacked, and it sent emails to everyone in her address book that we were stranded in Malaysia and need $958 (where the ahckers get this figure from stumps me) to get home. Fuuny thing, given my wacky travel schedule, noone who knows us a couple took it seriously, those who are more "casual friends" sent emails back asking why we hadnt told them we were in Malaysia. A few people even said that they were surprised we were in Malaysia. Just goes to show, scammer will do anything. We got it resolved but it took allot of effort and time.
A good friend of mine told me just yesterday that he received a message from Marriott acknowledging the change of his email address and password. Unfortunately for him, his account was 785k points smaller. Marriott replied that in order for them to reinstate the points that he had to report the incident as identity theft to his local police in addition to a few other hurdles that will take him hours to do.