1 Reply Latest reply: Jun 12, 2013 7:35 AM by laurac RSS

Ruben Inoa

phctourist Platinum 20 Reviews
Currently Being Moderated

On my recent trip to Boston, Ruben I. at the Boston Copley Place Marriott, made great efforts to straighten out a mix up in my reservation.  Mistakes had been made by both me and by Marriott and were exacerbated by the fact that it was an extremely busy time at all Boston hotels, and especially at those near Copley Square. Ruben was persistent in fixing the problem.  He also upgraded us and that took much of the sting out of our difficulties.

 

Ruben exemplifies all the good things that I have come to expect from Marriott!

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Ruben Inoa
    laurac Marriott Associate
    Currently Being Moderated

    Greetings, phctourist, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    Best,

    Laura & The Marriott Rewards Insiders Team

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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