1 Reply Latest reply: Jun 3, 2013 9:12 PM by laurac RSS

A Perfect Start to a Wonderful Stay

etharris Platinum 8 Reviews
Currently Being Moderated

I spent the past weekend at the Renaissance Baltimore Harborplace Hotel. I had arrived early in the morning on a Friday (May 31) and found a busy lobby of a beautiful facility overlooking the harbor. I had three rooms reserved and was prepared for a wait before check-in knowing I had arrived at such an early hour. I approached the front desk and was warmly greeted by the front

office supervisor Angela Bridgeforth.  Angela immediately assured me she would do everything she could to get me in as soon as possible and found one room ready. I was able to get in and

get comfortable thanks to Angela. She took my cell number and said she would call when they were ready. Angela continued to check on me throughout my stay about my additional rooms and

made sure all my requests were taken care of. I was pleasantly surprised to see Angela throughout the facility and to hear from other associates the high regard they have for Angela. I look forward

to returning this beautiful facility. 

 

Eugene Harris

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Baltimore, Maryland, USA Renaissance Hotels Renaissance Baltimore Harborplace Hotel
  • Re: A Perfect Start to a Wonderful Stay
    laurac Marriott Associate
    Currently Being Moderated

    Greetings, etharris, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    Best,

    Laura & The Marriott Rewards Insiders Team

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...