I had recently stayed at the Marriott Residences in Vaughan Ontario for a business contract from July 9, 2012 to March 15, 2013. As suggested by the reception employee I had signed up for the Marriott Rewards hoping that there would be rewards for my lengthy stay. However to my disappointment I was later emailed that I was not eligible to receive the rewards for my stay because the Credit card used for my booking was not my own but a company card. Other companies reward the actual users of the service and not the payee. Is this the reasonable? I am not looking for freebies but in my opinion I should have been rewarded something for my stay.
Sounds odd. I have seen where rates or booking types do not allow for points. Third party bookings often do not count either. I had a company card for years and logged almost 900 nights with Marriott in that time, almost every night paid for with that company provided card. Now I booked online via Marriott.com and presented the card in person each time and used standard rates. Maybe there's more to the story that the actual card used they aren't telling you? Was your email from the property or Marriott Customer Service?
I can think of three possible scenarios under which the property will not reward you any points
I am definitely interested in knowing what (if any) resolution comes of this. best of luck, keep us posted.