At the In'N'Out Burger (INOB) the other day:
Them: Welcome Sir, can I take your order?"
Me: I'd like a number three, animal style, the fries well done with no salt please.
Them: Repeats the order perfectly, including the secret menu items. "Will that be for here?"
Them: Hands me a paper cup, "Thank you sir, your number is 36, and is there anything else I can do?"
Me: "No thank you."
AT the CVS drugstore the other day:
Me: Hi, can you tell me where the Total cereal that is on sale might be?"
Mr: Breakfast cereal?
Them: Scratching of chin. "I think it's on aisle six, but maybe you oughta look."
Them: No Problem (the Dude ending was understood and therefore silent.)
Now for the part that I did not mention: The young lady at INOB was all of 17, a child of Spanish-speaking parents (I assume since the store was in a very Spanish speaking area of Salinas CA). She had been given customer service instructions and followed them--the hallmark of an excellent business. The CVS man was thirty, and should have known better. PS I found the cereal after some searching.