I would like to nominate Evangeline H., Rooms Controller for the Renaissance Washington DC Downtown Hotel for the Spirit to Serve award. My family, 2 adults and 3 teenagers, stayed at this hotel for 3 nights in late December 2012. We reserved 2 rooms and were upgraded to a suite upon arrival. We are faithful Marriott members, this was a first for us. Evangeline provided excellent service from the time we checked in. She was very welcoming and answered any questions we had throughout our whole stay. She always had a big hello and genuinely wanted our family to have a great holiday experience in Washington. Which we did and Evangeline was a part of it!
Greetings, drobbins, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.