3 Replies Latest reply: Feb 20, 2013 9:07 AM by NathalieF Branched from an earlier discussion. RSS

Elite Rollover Nights

pointjunkie Gold 2 Reviews
Currently Being Moderated

Heather,

Did this program go "poof"?  We had 63 night as of year end 2012 giving us Gold Elite Status again.  However, as of today (2/19/13) the balance of the 13 nights have NOT rolled over.

It was bad enough not to get credit for 7 nights stayed (albeit "purchased" with MR point) but now we're losing out (13 nights) because we didn't hit 75 nights stayed for Platinum.


(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Elite Rollover Nights
    NathalieF Community Manager Marriott Associate
    Currently Being Moderated

    Greetings pointjunkie - We recently announced this within our Exclusive Sneak Peeks blog, that Elite Rollover Nights is now a permanent program benefit

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Elite Rollover Nights
      eb5147 Alumni Steward Platinum 7 Reviews
      Currently Being Moderated

      I think pointjunkie is saying they didn't get their 13 nights rolled over.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Elite Rollover Nights
        NathalieF Community Manager Marriott Associate
        Currently Being Moderated

        gotcha, thanks for the clarification.

         

        pointjunkie - have you contacted customer care directly? They can look into your account and give you a definitive answer.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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