Welcome to the Insiders Community, davel1! This is a great forum to discuss all things travel related. From getting the most out of the Rewards Program, like above, to sharing your recommendations and experiences. I'm carat and I moderate the community along with lindseyh and deannad. Please feel free to reach out to any of us with questions or comments. We're here to help. I've also included a link to our 'Getting Started Guide' just in case you wanted to take a look.
In regards to your post, I've included a link to the FAQ's about the program. Check out the section titled, "Using Your Points." Please let me know if this answers some of your questions and if not, feel free to ask away!
Looking forward to hearing more from you!