1 Reply Latest reply: Feb 17, 2013 10:40 AM by californian RSS

Changes to Loyalty Program - Megabonus offer and tier changes

carolynd Platinum 1 Reviews
Currently Being Moderated

As a gold elite member I am very disappointed about changes to the rewards program.  I don't understand why the Megabonus offer I receive is less valuable/attractive than the one posted on your website.  Also I didn't think that category changes were going into effect until May.  Three of my favorite properties have already been upgrades and more points are required now.  I was under the impression that we could reserve at current levels until May and even use those rewards in the next year.

 

I have limited funds and have directed my business to Marriott.  These changes are making me rethink my decisions.  I hope someone will address why the most loyal customers receive the least benefits.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Changes to Loyalty Program - Megabonus offer and tier changes
    californian Platinum 37 Reviews
    Currently Being Moderated

    After the MIs announcement about category changes, I reserved a hotel for the present point value.  If hotels are jumping the gun, you might want to call customer service.  None of us are happy with the changes.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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