I am a new MR Platinum member and I am trying to upgrade my existing reservation at the JW in Indy to one of the Presidential suites. What is the best way, if any, to accomplish this feat? In addition, is it possible to get this confirmed a month in advance?
In reference to the article below, I thought I might be able to get the suite by way of rewards points:
Call the hotel and talk to the front desk manager, you might be able to get a suite but the Prez suite you may need to wait until the day of arrival.......of course if you are going for the Indy 500 good luck!