Does anyone know if there is any benefit at all for the pp for 2013 ? I try to lookup the benefit page in my account for pp this year is totally blank. So I phone the reward line and they told me there reason why it is blank is because there is really no benefit at all added to being a pp this year. Before I know they give the 20% off food or something like that this year she told me there is nothing at all. This is very sad. Unless there is something else that I do not know ? Any comment would be greatly appreciated !!
There is a special customer service phone number, aside from that you will get the same benefits as Platinum with the same inconsistency between properties.
Hi jerryl forget about the gift. Even the card that we are getting is identical to the Platinum member. I just received mine 2 weeks ago and I phone and said how come it does not even say Premier the agent told me that the card is identical since the benefit is the same is his comment to me.
? My phone app 'digital card' is black and says premier. But how lame if that's all we get. I'm thinking of going over to hilton.
One of my regular spots (50+ nights/year) was really worth it -because its the small things that count and what they did- but I stopped using them last year because the front line staff all left and the new manager treated me like a joe off the street. Even after some of the staff told her 'he is the nicest guy and is ALWAYS here, if he wants an extra cookie we make more cookies or an extra breakfast coupon we give it to him.'
Nope said the new manger-she actually said 'no special treatment for him' [ the point of a loyalty program is what then??] and even would not let me book to far in advance (because I would get a slight cheaper rate then market when I booked so far out, i.e. winter rates during summer stay). clearly this GM/location felt that the plats were not worth it and they did not need/want them. They were booked up most the time at full rate so why bother with the road warriors that want 'extras' like a bottle of water or check out at 1:02 pm
For the last couple of years my PP cards have said 'platinum premier' on them. I haven't yet received my one for this year so can't comment in that. However, being as I have never used it for anything (not sure why I would?) then it doesn't really matter to me.
It would be great if this year benefit/gift was a little less US centric. A couple of years ago there was a benefit of 20% off in Marriott restaurants, but this only applied in the States. No use to me (I'm UK). However, I haven't noticed this benefit since so assume it is no more. Also, last year's gift was The Wall Street Journal subscription. Not really UK customer friendly!
The simple way around this; get rid of the benefits/gifts, and give us PPs 75% bonus on base Marriott points as opposed to the 50% that all P customers get. I'm sure all PPs all over the globe would be happy with this.
Just got my platinum premier card through for this year (which out of interest does platinum premier on it by the way) but no mention of a little gift this year. Thought there might be something in light of Michelle's comments.
Anybody else getting anything? Hoping its not just us non-Americans missing out again.