0 Replies Latest reply: Jan 6, 2013 10:16 PM by lisatraveler RSS

HELP!  How do you resolve fraudulent activity with your Marriott Rewards points?

lisatraveler Silver 1 Reviews
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My Marriott Rewards account was fraudulently debited 14,000 points for a service through Sky mall which I did not authorize!  I spoke to customer service reps with both Sky Mall and Marriott and I also sent three emails to Marriott Customer Service and, to date, my account has not been rectified!  This is frustrating and disappointing.  I have been a rewards member for many years and this has never happened.  Any assistance anyone can provide would be greatly appreciated.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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