3 Replies Latest reply: Nov 22, 2012 12:05 AM by absolutelegend1 RSS

Previous reward points via Halifax Building Society

edithlloyd Silver
Currently Being Moderated

Following the termination by Halifax of administering the Marriott Rewards Programme I was left with a balance of 7,491 on 30.01.12.  I subsequently re-joined when Creation took over and have today received my first account update, however this does not include my previous balance.  My question is can you please explain this for me - is it an oversight or do I have to claim them.

 

Thank you for your consideration

 

Edith Burns

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Previous reward points via Halifax Building Society
    sg1974 Gold
    Currently Being Moderated

    Edith,

     

    When you say that you rejoined does that mean that you have a different Marriott Rewards Number? If this is the case then the previous balance would not be included if you have a new number.

    Have you logged into your account on the marriott website to view your points balance?

     

    SG

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Previous reward points via Halifax Building Society
    johnl Marriott Associate Gold
    Currently Being Moderated

    Hi edithlloyd,

     

    I sent you a direct message talking about the two accounts.  Please reply back if you have any questions.

     

    Best regards,

     

    JohnL

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Previous reward points via Halifax Building Society
    absolutelegend1 Platinum 2 Reviews
    Currently Being Moderated

    Halifax hasn't been a building society since 1997 - it's now part of the Lloyds Banking Group

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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