I can't find any reason behind the in-room broadband charging policy of Marriott and others.
If I stay in a top of the line full service Marriott I am forced to pay for the internet. If I stay at a Courtyard, Fairfield Inn etc I get it free. the result is I rarely stay in full service Marriott's any more. Nobody can tell me the reason why they do this.
I think its because the person who sets the policy never pays for a nights stay in a hotel or they think customers are stupid.
I am in complete agreement with you here. It would be one thing if they could guarantee a certain amount of bandwidth, where I know I could have a reliable video conversation with my family back at home, but I have yet to see this in a Marriott, or any other chain for that matter. It is a complete **** shoot any time you go to a hotel as to the quality or amount of bandwidth you will get. If they could guarantee me a certain amount of speed or bandwidth, I would glady pay a fee. But I hate paying for an unknown.