Understanding that not all resorts can do it, the whole managed vs. owned issue. Wondering if anyone has had any luck getting two rooms on the same stay upgraded? I am looking to book two rooms for a weekend in Dec and was wondering what the chances of getting both upgraded was.
per MR terms & conditions, upgrades are only available for you personal room and is based upon an individual property's availability.
"Complimentary Room Upgrade: Based on room availability at check-in and limited to a Member's personal guestroom. Upgrades may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites. All upgrades are granted on a space-available basis, as determined at the time of check-in. Upgrades are subject to availability and identified by each hotel. Not available at Marriott Vacation Club."
I've heard of properties just not offering either way, so if you aren't offered an upgrade, I would ask. Worst they can say is that they're at capacity.
you will never get a free upgrate on your arrival day, the best way is you phone direct to the GM from the hotel, or send a e mail. if possible with a minumum of 1 week before your arrival;
i work like this alredy 4 years. and i get alredy many times a upgrate to a suite; i repeat never whait the day of your arrival.
good luck for a free upgrate