10 Replies Latest reply: Oct 2, 2012 6:18 PM by pluto77 RSS

phone bill from Marriott

jwu Member
Currently Being Moderated

I recently stayed at Courtyard by Marriott in Charlotte, NC.

I had to make a urgent phone call to China.

I used the hotel phone (landline) to call the destination (also landline).

I was charged over $10 /per minute!! for the call.

Anyone had similar experience?

The manager of the hotel showed me the bill but can not explain why the rate is so outrageously high (carrier ATT).

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: phone bill from Marriott
    theseeker888 Platinum
    Currently Being Moderated

    Making any calls using the hotel phone is not advisable.  Certain brand however base on your status will give local call for free.  But yes the rates are ridiculous unfortunately. I normally use the internet and use something like Skype to make calls to places.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: phone bill from Marriott
    tef6178 Platinum 8 Reviews
    Currently Being Moderated

    Since I have come across this 'long distance' fiasco many times (especially when we used to spend six months a year in St Maarten and needed to call back to the states or other islands frequently for work and/or pleasure calls.

     

    I use this scenario when making those expensive long distance calls:

     

    When in the USA I have a service I use where I call a phone line they gave to me after I set up my account. The system recognizes the number I am calling from (my phone numbers are registered in my account file) when I call the line and when it answers I am welcomed and asked to dial my destination number. They connect me thru their system. I pay their rates and get billed monthly.

     

    When OUT of the USA. I have a different number to call. The system recognizes my number when I call and hangs up. I get a callback from that number about one minute later. It is just a dial tone when I answer. I input the number I am calling and get the rate for a call to the destination as though I am calling from the USA. They bill me monthly.

     

    It's very inexpensive. I called Aruba this past month, talked for over an hour and my bill was $6.72.  .

     

    Can't beat those rates and the service can be used from everywhere and anywhere.

     

    Happy Dialing!

     


    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: phone bill from Marriott
      tef6178 Platinum 8 Reviews
      Currently Being Moderated

      Actually, the better way to describe what happens when I callback to the States to their number is that it recognizes my number and disconnects. It doesn't answer and I don't get charged for a call to the States from wherever I am. If I am using a different phone than my registered phones (like my cell doesn't work in Europe)....I have another number I can call and that number will call me back if I hang up after 2 rings.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: phone bill from Marriott
    theseeker888 Platinum
    Currently Being Moderated

    Hi are you talking about using skype or something else ?  I didn't think skype do call back ?  Also even with call back would you not still incur some local phone charges ?  How does the call back get through to your room ?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: phone bill from Marriott
      tef6178 Platinum 8 Reviews
      Currently Being Moderated

      To simplify: I never use a hotel phone. I do not incur local charges when the service calls me back. The call never connects/answers. t just recognizes the number calling and calls that number back from the landline that is based out of Miami. I always use a personal phone when I call the service. It is not Skype and there are many services out there who do this type of thing. There are also many other options to take advantage of (such as International Calling cards etc that one can use when abroad).

       

      The service I use is http://www.utwcallback.com/

       

      But, as I said, there are many services out there that do this. This one just works best for me.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: phone bill from Marriott
    theseeker888 Platinum
    Currently Being Moderated

    Thanks for the clarification.  I always like to know if there is something better out there or not   Will check this out to see if it works better.  Would this work if you go out of country like to Europe or Asia places like that ?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: phone bill from Marriott
      tef6178 Platinum 8 Reviews
      Currently Being Moderated

      I have used the service for calls from the US to the Caribbean and Europe and from the Caribbean to the US. I have not used the service to call the US from Europe but I have friends from Holland who have and they say it works fine. They are actually the ones who suggested this service to me back in the mid 90's.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: phone bill from Marriott
    taxman415 Platinum
    Currently Being Moderated

    Never... I always try to find another solution since using the hotel long distance is cost prohibit... Skype is a good alternative...

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: phone bill from Marriott
      painedplatinum Platinum 2 Reviews
      Currently Being Moderated

      Skype has worked for me domestically and internationally. We finally gave the home phone the heave ho at the Pained household. Just set up MagicJack. I haven't used it anywhere yet, but it claims to be as easy and free as Skype. I'll give it a try next time out of the country.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: phone bill from Marriott
        pluto77 Alumni Steward Gold 25 Reviews
        Currently Being Moderated

        My son-in-law Skyped us from Kuwait over the weekend.  He used Skype on his laptop to call us on my cell phone.  We talked for an hour, no charge.  (Of course internet is required.  If you have local wifi, then it's free, I should clarify.)

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...