1 Reply Latest reply: Jul 13, 2012 5:07 PM by tef6178 RSS

missing stays booked via American Express

wtraveler2 Platinum
Currently Being Moderated

I recently book 3 nights in Cayman through American Express, to my surprise nights do not count towards your Elite Nights. I have not seen this rule anywhere.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: missing stays booked via American Express
    tef6178 Platinum 8 Reviews
    Currently Being Moderated

    Have you made the stay yet? If not, be sure to add your Marriott Rewards number when you get to the property. I am not aware of a reservation made through American Express not being counted as an elite night.

     

    Was this a special package deal of some type?

     

    If this is just a straight up reservation, the nights certainly should count towards your Elite night count. It does not matter what card you use to pay the bill.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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