I've had this problems a few times before but you do have to be vigilant. Sometimes hotels fairly recently converted to the Marriott Brand do not use Marriott anywhere in their posting to your MR Chase credit card. This turned out to be true of the Boscolo Venice. It was listed on my credit card statement as "Grand Hotel dei Dogi" and I did not get 5x the points I should have. This was quickly resolved when I called Chase MR, but you really have to check closely.
No -- but then almost every Marriott I go to in Europe seems to use different brands (probably more local). I forget what they were called.
My guess is that this could be true of more Boscolo hotels because of the recent conversion. (BTW, my extra points have not shown up today, though it is less than 24 hours since I called.) My two other times this happened in the past five years were two (then) new Marriott hotels in Rome - the Central Park and the Marriott Airport. Neither showed up as a Marriott on the bill, so Chase would not have any reason to know. I know the Central Park now is branded as Marriott Courtyard, but be especially careful with the new hotels. They seem to be using the old names for billing, even though my paper bill said Boscolo Venezia Marriott Autograph Collection.
Hi Andy and Michelle,
When new hotels become part of the Marriott chain, can't they be told they must change their billing names to reflect the Marriott status? I am again going to have to call Chase to get about 1500 points (instead of 292) because the Boscolo Venezia bills itself as the Hotel dei Grand Dogi. Californian is right. When Delta messes up, they almost always comp me with substantial mileage points, so I think Marriott should have a similar policy.