After over 40 years of traveling, I have started doing something people did in "The Old days" seeing the room prior to accepting it! Having had too many problems in NYC, Chicago, etc., I learned the "Hard Way".
Yes, I often would just take it for granted, and move my stuff in and figure it's too much trouble to move, not anymore. I leave the bags at the desk and go see the room first. It is surprising how much respect it garners from the front desk, sometimes more that PP!
Recently, I was rudely treated by a front desk clerk at a SHS, who told me on my FIVE night stay they could not get me a King Bed at anytime of the stay. I went, saw the room, and returned to the front desk and said "Count me out", you don't need my business, and went down the street to a FF which really took care of me.
From now on, think about asking to see the room first! Let me also share with you on one of my stays at The JW Grosvenor in London, the front desk manager actually showed me where my room was, walked me to it, without me asking, that is service!
Your wife can be nothing like mine, she is a "Perfectionist", and I will not even go to a room with all the bags, etc. without her blessing. Sometimes I feel "Punished", because we want to see the room, but she does not want a room that you cannot make dark, or does not have a bathtub. These seem like small requests but it can be difficult.
checked in to the FFI at Orange Beach, AL this afternoon and was assigned a nice 2 room suite. Was happyuntil the air conditioner kicked on and it sounded like our old Allis Chalmers tractor fromthe 50's. called front desk
and within 15 minutes had keys to another suite. Very good service. I stayed here a little over 2 years
ago when this hotel was practically brand new and it still looks good.
I'm at a Fairfield Inn at Clearwater on the Bay and I never really thought much about the A/C units until I read the 'turbine engine' thought. Last night, all I heard was the sound of the A/C unit all night. Funny, it never bothered me in the past...........
Thanks Shoeman. (just kidding).
Hi nuhusker, hope your stay at the FFI lives up to your expectations. We stayed at this property a while back and were pleased with our stay. There was a lunar eclipse while we were there, so we set the alarm and got up in the wee hours and went outside to watch it. We looked for alligators in the back of the hotel, but they were hiding while we were there. Were you able to find a great place to eat?
We don't mind air conditioners that make a little noise as long as you can set them to run continuously. I am glad the hotel was able to move you to a better room.
Sure, of course. I have declined plenty of tables in restaurants. Also declined a room at the Marriott C-E last trip to Paris. We didn't get what we had paid for and had to be moved (with difficulty. They did not want to move us, but did in the end. We needed the extra space, which is why we booked it to begin with.)
Perhaps I'll try it on this next trip, since I'll have my mother and my little grandkids (and all manner of associated equipment). It might potentially save them a big hassle.)
I deal with "Snobby and difficult" people a lot, it seems to be normal, especially flying. You should have witnessed the "Lecture" I got from the VAT refund clerk in London at Heathrow. I waited in line for 1/2 to get abused over $20! She is in the wrong business.
When you are spending the kind of money it takes to travel these days (As well as eat), it really is not too much to ask to see a room. No one has ever refused me. I tend to give them my Marriott PP black card for them to hold while I see the room. Sometimes, they actually look at it while I am looking at the room. Many times they then "Thank-you" for being a PP.
Too true, Jerry. It really is an excellent idea, and I think I will employ it when checking in at all of our hotels for this next trip, and not worry about what others may think.
I'm so thankful that I have received excellent and cheerful customer service with every Marriott stay. I can't say that about airlines, but I never fly first class, and so I never board a commercial aircraft anymore without donning a heavy cloak of patience and perseverance, not just with the airline staff, but also with fellow passengers! It is absolutely necessary. I also bring a small children's toy or book, which has come in handy on a few occasions. The last thing a stressed parent needs on top of an inconsolable crying child is another passenger shooting them dirty looks. Better to be part of the solution.
Wouldn't it be great if we could check out our seats before accepting them!! (I know. Just being plain silly.)
Too often I have had a bellman take 5 bags to the room and then find out it's not an acceptable room. Have to then repeat the whole check-in process again.
Leaving my loved ones with the luggage in the lobby while I look at the room eliminates that problem.