1 2 3 8 Previous Next 111 Replies Latest reply: Nov 13, 2015 1:37 PM by brightlybob RSS

No free breakfast at Courtyard Marriott - Doesn't match the Elite guarantee mentioned on the Marriott site

mr.rao Platinum
Currently Being Moderated

I came to realize this week that you don't get free breakfast as your elite status when I stayed at Courtyard Bellevue, WA. I called Customer Service reps to confirm and he said only if there is Executive lounge, then you will get free access and it serves breakfast and evening snacks. However it doesn't match what Marriott platinum elite benefits guarantee states online. I am enclosing a snapshot and following URL of the same for reference. As per the site, we should be eligible for compensation

 

https://www.marriott.com/rewards/member-benefits/guarantee.mi

 

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

1 2 3 8 Previous Next

More Like This

  • Retrieving data ...