Looking to stay at one of the two Marriott properties on Vancouver waterfront. One is a Renaissance (Renaissance Vancouver Harborside) the other a regular Marriott (Vancouver Marriott Pinnacle Downtown). Both seem to be right next door to each other and both are ine the same category for reward points. Does anyone know about them and can recommend one over the other?
Stayed at the Pinnacle two nights last summer for departure for an Alaskan cruise - a terrific property. Excellent staff service with pride in their city and willingness to guide; great location for walking around with nice restaurants nearby, fine fitness facility and pool and (not shown in photos) a fantastic view from the concierge lounge up top (with excellent service and goodies). If you get a rate you're comfortable with - grab it, you can't go wrong. PS- take room key at all times, you need it to use elevator, for all floors.
First, back to debbisue - As an FYI, we traveled with lifelong (30+ years, who know their stuff) Marriott Hotel employees who stayed at the Renaissance and said it was fine, but did tend to agree that the Pinnacle seemed a small notch better (they hung out in our property), so it seems like you're in pretty good shape either way, strive for the best rate (boy, wouldn't a BOGO go good right now?!).
Now to the Marriott vs. Renaissance comparison, with the occasional upset like Vancouver, I agree with JC,PP,and SS, the Renaissance just seems to try (and accomplish) harder. Just back from a San Juan trip where I stayed at both Renaissance La Concha and SJ Marriott Stellaris and the Renaissance won hands down. Both properties were fine, but Renaissance seemed 'crisper', in check-in, Platinum awareness, poolside service, restaurant quality, baggage handling, and general overall interest in serving the consumer. This is not the first time I have noticed their pep in their step compared to the Marriott properties. I have an upcoming Chicago trip where I'll get to compare Mag Mile to Blackstone, I'll keep you posted.
Renaissance was associated with another now defunct lodging concern in the past, Stouffers I think, and has a unique outlook on service and accommodations--to the advantage of the traveler. The welcome is always sincere, the rooms excellent, the food ditto, and the people are incredibly nice in all the ones which I have frequented.
We stayed in the Marriott Pinnacle last summer and it is a beautiful property. Request a view over the harbor and you won't be disappointed. The only drawback to the property was that the concierge lounge was frequently crowded at breakfast. The Pinnacle is very new and clean. The Renaissance hotel is across the street from the Pinnacle, so there is not benefit from either property as far as location goes. The Renaissance appeared to be much older and outdated compared to the Pinnacle, so I would definitely recommend the Pinnacle. Have fun!