I was just reviewing three upcoming reservations on Marriott.com. The following statement is now at the bottom of each of these reservations:
Stays booked under special rates are not eligible
to earn Marriott Rewards® points. However, all other eligible charges from this
stay will be credited to your Marriott Rewards account.
I have never noticed this before. One reservation is AAA rate. Unless something has changed, AAA always has resulted in points, like normal. One reservation is a rate,(not great) that my client has set up with a local CY. The other is a regular rate reservation. I'm wondering if this has been added to all reservations out there. The use of the words "this stay" is troubling. Can someone please check their next "Upcoming Reservation" details and see if that statement is present?
I just checked the 8 reservations I have made for the summer and all have this message printed at the bottom. Several are AAA rates, but not all. To be honest, I had never noticed this before you made reference to it. It may be there simply to cover reservations involving free nights and/or nights booked with points?
Yes, I'm sorry, that statement is there. I did not scroll the page far enough to see it. But it's only on reservations I am paying for, AAA, gov't, leisure rate. Stays on points do not have this statement (Idon't think). Maybe it's referring to reservations made thru sites like priceline????
Well, if this was something relatively new designed to only grant points on rack rates, then I suppose I'd have to finally say goodbye to Marriott and just go Hilton or SPG for the next 1,500 room nights or so before I pack it in. There's a line in the sand of scaling back benefits that this would surely cross.
I'm hoping the Community Manager(s) pipe in and reassure us that this is nothing to be alarmed about.
OH NO!!! I just went back and check my upcoming reservation, and that statement was listed at the bottom. Why would I want to stay at a Marriott property if I can find a cheaper property and not earn Rewards points either place? I'd opt for the cheaper route. Is this something new? What are the specifics?? Hopefully, we are missing something.
Just went back and checked the email confirmations I have received for a number of upcoming stays and none of those emails have the statement but all of the those reservations do have the statement when I view the reservation on website. Who doesn’t use special rates if they qualify for them? If this is an accurate statement for this point on it makes this program worthless to most people. I wish I could change the terms of the contracts I have with my clients in the middle of the term of contract. Seems Marriott has managed to find a way to do this.