I was waiting to take the train to the convention center. I wasn't sure which one to take to I asked the man standing near me. He saw me walk from the Marriott and said he was the night concierge! Michael. When the train came he said you are still my customer so I will make sure you get off at the correct place. He got on my train and missed his train to make sure I went to the correct stop!
This does not surprise me at all. The Marriott West India Quay (Canary Wharf) is my all time favourite London Marriott. As you have now experienced, they offer exceptional service. The exec lounge is open 7 days a week and the food is always very good, and beer and wine and soft drinks available at weekends and other spirits during the week. Great rooms - fab new steak restaurant (just open a few weeks), good gym with a men and ladies sauna in each locker room. Very welcoming front desk staff and concierge. Highly recommended!
Greetings seeitallnow, On behalf of behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate a Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.