I have been a Marriott Rewards Member for approximately 20-years. I have bounced between God Elite & Platinum. I own 2-Vacation Club Resorts & use the Signature Visa.
I accumulate a lot of points. My question is this: My Marriott profile & rewards activity states I have 602 nights. Why have I not been awarded the 1.6 Million Points for having
more than the 500 night requirement as a Gold Elite? In another 2-years I will have the 750 nights for 2-Million or an additional 400,000 points for the 750 night requirement.
Has anyone in a situation like this received their points? Is this so new they have not completed the process yet? Any serious comments are welcome.
this link should have all the information that you need. The points are your accumulated total over the years.
you have stayed over 500 nights therefore if you have accumulated more than 1.6 million points you will have gold elite lifetime status. To find your total points contact customer services, this can't be found in your account on line.
painedplatinum & SG,
1st, I will thank you both for your reply. Good information! I eMailed this question to Marriott Customer Service & coincidentally received a reply
in time to share with you both. This is the Official Position of the Marriott. This answered my question as well. As I am an active Gold Elite with more than enough
points & stays, I will remain in this position until I hit 750-Nights. I have over the 2 Million Required Points but when I achieve Platinum level I will be Platinum for Life.
Check out the Marriott response. She explains it pretty well. Thanks again to you both! Turbo
Thank you for contacting Marriott Rewards regarding Lifetime Elite status. I see you are a Gold Elite member. Thank you for your valued loyalty and continued patronage.
We have a Lifetime status that offers Elite levels after certain criteria have been met.
Lifetime Platinum Elite status is offered after the following qualifications are met:
Guest has earned 750 Elite nights over the history of the Marriott Rewards account.
Guest has accrued 2,000,000 total points earned during the history of the account.
For Lifetime Gold Elite, the Elite night requirement is 500 nights and the point requirement is 1,600,000.
For Lifetime Silver Elite, the Elite night requirement is 250 nights and the point requirement is 1,200,000.
There is no way to request this status unless all the qualifications have been met.
To date, your Marriott Rewards account reflects 602 lifetime Elite nights and 2,283,122 total points accumulated.
Please note, once a member achieves Lifetime Elite status, it will not be reflected on their account until they fail to meet the requirements of an equivalent or higher Elite status. For example, if your account status is Platinum Elite, and you achieve Lifetime Gold Elite status, your account will continue to reflect Platinum Elite until you fail to meet the requirements to renew the Platinum Elite status.
We are always happy to assist you with your Marriott Rewards account. Please let me know if you have any questions or concerns.
Thank you for choosing Marriott.
Internet Correspondence Specialist
Marriott Rewards Guest Services
BTW, a good discussion and update on the Lifetime Program here:
Michelle, an MR employee is active on this site and can answer questions. FYI, it appears that the Lifetime Program is a Work in Progress and literally rolling out as I type.
I get it! Thanks, I was curious how it worked & I now know. The confusing part for me was the word "Lifetime", I am a Lifetime Gold now. I only need to do a 25-night year or hit 750-nights total, whichever come 1st will put me Platinum. BUT only the 750-night total will get me the "Lifetime Platinum" Status as I'm over 2,000,000 points now.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on Account Overview & then click on 2014 Nights Detail (next year it would be 2015 Nights Detail - you get the idea).
Criteria for various Lifetime levels:
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."