2 Replies Latest reply: Oct 21, 2016 12:08 PM by carat RSS

Getting Started Guide

NathalieF Community Manager Marriott Associate
Currently Being Moderated

Welcome to Marriott Rewards Insiders!



This is a community dedicated to all things Marriott Rewards and travel. As a member, you can be the first to learn about program announcements, deals and community news.



We hope you will also share your travel stories, photos and questions.



This guide is intended to help newbies in navigating the forum, participate in conversations, post content and more! Learn more about customizing your Insiders experience in the Advanced Guide.

Ready to get started? Simply sign in with your Marriott Rewards account. Not a Rewards member yet? Join Marriott Rewards.

Socialize and Get Involved


Show us your Personality

All Rewards members are welcome to participate in Marriott Rewards Insiders. To help us get to know you, complete your profile by uploading your own avatar or personal photo, and tell us a little about yourself.

Helpful links:

How do I edit my Insiders profile?

How do I upload a profile photo?

How do I upload an avatar image?

Like & Reply

Share your own experiences, opinions and tips by replying to conversations. Simply hit the “reply” button at the bottom of a thread or comment. You can also click “Like” if you agree with someone's comment, photo or thread.

Post you Own Views.png

Post your Own Views

Helpful links:

How do I ask questions to the community?

Scan Site-wide Activity

Think of the activity page as a chronological view of everything happening in the community. It’s a quick way to scan what's happening now, including new discussions, comments, status and trending content.

There are a number of ways to filter this activity feed, depending upon what interests you. You can see only "Status updates", or you can choose to only see activity from the people you have decided to follow. You can also use the search bar to look for any specific content that you are interested in.

Helpful links:

How do I use my Activity tab to access the very latest from across the site?

Monitor Messages and Replies

Your community Inbox helps you monitor direct messages, new replies from your peers, content shared by other Insiders, @mentions and more.

Helpful links:

How do I use the Communications tab to stay up to date on my content?

What’s the difference between tracking and following content?

Step-by-step Tutorials

Check out these tutorials to learn more on how to browse the site, ask for advice, and share your own content.


Tutorial: Plan or research a trip

Tutorial: Ask for advice from your peers

Tutorial: Browse recent conversations and activity

Tutorial: Document your journeys with photos and a blog

Personal Recognition

Earn Badges as you Participate

Participation credits are a handy way to gauge individual activity in the community, and they’re earned with a new post, answering questions and dozens of other actions.


Helpful links:

What are Participation Badges?

Expore the Marriott Rewards Community

Converse with your peers about all-things travel; the Marriott Rewards program, partnerships and benefits, destinations, restaurants, local attractions, much more.

Exclusive News

Stay up to date on all the latest community news, exclusive news, announcements, and featured destinations.

Exclusive News


Nominate Outstanding Associates

Help us recognize outstanding Marriott associates by nominating them for a Spirit to Serve Award.


Spirit to Serve

Advanced Features and Settings

Learn how to customize your Insiders experience with advanced features and settings.

  • Updating email notifications
  • Updating privacy settings
  • Changing your home page
  • Begin a discussion using the "Post" menu
  • Add relevant tags and categories
  • When you need a definitive answer
  • Advanced sorting
  • Bookmark content for later
  • Track in communications

Community Help & FAQs

When in doubt, check out the Help section for related FAQs, tutorials and more


Community Managers represent Marriott Rewards and are here to preserve the integrity of Insiders, field member questions, offer advice, and announce program changes. Meet the Community Managers:









Immediate assistance

Have a question or issue that needs immediate attention? Contact Customer Support via the phone numbers below.

Internet Customer Support                   (1-800-450-4442)

Marriott Rewards Guest Services         (1-888-236-2427)

Marriott Rewards Customer Care         (1-800-721-7033)

For additional contacts and international directory, visit our Contact Us page.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Getting Started Guide
    subodh.lath Silver
    Currently Being Moderated

    Hi Nathalie,


    I got to know about the Gold Challenge for Marriott rewards from a colleague and called the rewards helpline to register for the gold challenge. However, I do not know if they enrolled me into the challenge or not. I have had 6 stays at Marriott hotels in the last two months between September and October. Can you please check and let me know if I met the gold challenge and how many more stays would it take for me to make gold. Also, would I be able to participate in the Platinum challenge once I am able to make gold challenge?


    Thanks and regards,

    Subodh Lath

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Getting Started Guide
      carat Community Manager Marriott Associate Silver
      Currently Being Moderated

      Hi subodh.lath.  As a fellow Community Manager, I can help out and have sent you a direct message.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)