Welcome to the community - Here are some tips on making your experience here as rewarding as you want it to be:
1. Tour the Insiders Community »
2. Get Involved »
3. Configure Advanced Settings »
4. Community Help & FAQs »
Questions? Check out:
Not an Insider? Learn about creating your profile today.
1.0 Tour the Insiders Community
1.1 Complete your Profile
Add a profile photo and avatar
Show some personality by personalizing your profile photo and avatar with your own photo. Learn more
Tell us about yourself and your interests
Update your profile to let your peers know where or why you travel and where you love to travel. Learn more
Don't forget to add Gender, Age and Preferred Travel
These final profile characteristics help connect you with your peers.
1.2 Browse Conversations
You can read or contribute to four main topics and categories, all found in the right column on the homepage and on many pages throughout the site – along with these other helpful links to the community:
1.3 Community Features
Just joined us? Find your Starting Point
Check out the Starting Point group to ask questions, share your experiences, and find words of advice from our more seasoned members. Browse all groups and brand communities.
Community Manager's Blog
For community news, tips and updates directly from Marriott Rewards, you may want to follow the Community Manager’s Corner blog.
Exclusive Sneak Peeks Blog
And you can be among the first to know about the latest promotions, community events, news and offers by visiting Exclusive Sneak Peeks.
Concierge Corner Blog
Expert local commentary from actual hotel associates and Marriott travel experts in the Concierge Corner blog.
2.0 Get Involved
2.1 Easy ways to Participate
Respond and "Like"
When you want to add something to a conversation, you will see a "reply" link at the bottom of each discussion or reply - click that link, type your message and then "add reply". You can also "Like" a discussion or reply.
Rate & Review a hotel
Share your honest opinions, experiences from previous stays at any of Marriott's 3,700+ hotels.
Start a conversation
Get people talking when you have some insight, advice or general topic to discuss. From the home page, click on any of the four topics under the "Explore Insiders" heading and select the "new discussion" button.
2.2 Step-by-Step Tutorials
Filter through a treasure trove of insights and suggestions from some of the world's most experienced travelers.
This tutorial will leverage your Insiders profile to plan and research your next trip based upon the wealth of knowledge provided by your peers.
Pose an open-ended question to the community by creating a new discussion, or you may "mark your discussion as a question" for any questions that have a correct answer.
Like a personal travel journal, you can capture all the details, stories and photos that make your journeys memorable
2.3 Personal Recognition
There are several ways your participation in the community is recognized:
Earn your way to recognition: When you post 50 and 150 comments or discussions, you’ll receive a badge by your name.
|Elite Levels |
When you hover your cursor over a member’s name, a box will open with their screen name, badges and email address (if public). You will also see a round icon that designates their membership level (basic, Silver Elite, Gold Elite or Platinum Elite).
Your participation score is a reflection of your individual activity and participation in the community. You'll earn participation credits (not Marriott Rewards points) for each new discussion, reply, helpful answer and more.
Learn your way around the community by interacting with many of the available features through our self-paced scavenger hunt. You'll earn these participation badges on your Insiders profile as you complete each mission. Learn more.
Peer recognition as Insider of the Month
Insiders like you make this a vibrant community and your Stewards recognize an Insider each Month that positively impacts the community-with the exception of current Stewards, anyone may be selected. Those selected as Insider of the Month will be featured on the Insiders homepage and receive a $100 Marriott GiftCard! Learn more.
2.4 Get updates, direct messages and more
At the top right hand side of the page, there are three links to pages that are used to organize content and get a pulse on the community.
This page is always updating so you can see all Insiders activity, including new discussions, comments, status and trending content. As you begin to follow people, discussions and blogs, you'll find the latest under the “Followed Activity” tab. Learn more.
As an open community, people may choose to follow what you have to say or you may choose to follow them. You can find that information here, in addition to any notifications that you may want take action on.
3.0 Configure Advanced Settings
Learn how to customize your Insiders experience with advanced features and settings.
4.0 Community Help & FAQs
Get a little help from your friends or look to the pros for words of advice by using these links:
Contact Internet Customer Support (1-800-450-4442) or Marriott Rewards Guest Services (1-888-236-2427)
|Help with the Insiders community||Marriott Rewards related assistance|
Find commonly asked questions and answers
Our most active and knowledgeable members are online to assist members and help keep Insiders as a source for travel and Marriott Rewards information.
The community manager represents Marriott Rewards, and maintains an online presence to preserve the integrity of Insiders, field member questions, offer advice, announce program changes and more.
Get to know the Marriott associates that participate in the community.
Marriott Rewards Support Group
Helpful tips and step-by-step guides on Marriott Rewards redemptions, reservations, website and mobile applications.